Our client, a leading global financial services company with revenues exceeding USD 300 million, needed to estimate their maximum efficiency and productivity potential and develop a roadmap to achieve it. Additionally, they required adjustments in organizational and process enablers to ensure that the efficiencies were sustained over time.
At SummaPartners, we identified multiple opportunities to increase efficiency and productivity through in-depth activity costing, statistical analysis, and cost drivers. Key opportunities included optimizing investment products and reducing overhead expenses in operational and sales personnel, branch networks, and organizational structures, among others. We identified the organizational enablers (structure, culture, and executive incentive systems) to ensure a continuous improvement process.
We agreed on a capture goal with the executive team and worked with each area leaders to develop solutions. Each solution was evaluated with business cases —including necessary enablers — and we developed a specific roadmap to ensure an effective capture of the opportunities.
We supported the implementation of these opportunities, ensuring the correct execution of each adjustment. Additionally, we systematized a project management methodology and a transformation office to ensure the implementation of subsequent phases.
We achieved 65% of the estimated savings for the first phase, generating a 5 percentage point increase in ROE, thus meeting the proposed business objectives. This success established a solid foundation for the company's ongoing operational efficiency and improvement.
If your company is considering working on an efficiency and productivity strategy to reach its maximum potential, please contact us.