Chile has a mixed healthcare system, where different financing entities, insurers, and providers coexist in both the private and public sectors. In this context, we supported a network of clinical laboratories and sample collection centers with a strong presence in Chile that aimed to aggressively grow in the national market. We worked together to understand the business situation and design a robust strategy to reach its full potential and double its EBITDA in 3 years.
Following the strategy design, we worked on implementing 4 key initiatives:
Development and execution of a commercial plan to double sales, using advanced analytics.
Design of a new business model including the go-to-market strategy.
Organizational restructuring, including changes in structure, roles, responsibilities, profiles, and governance system.
Implementation of dashboards to track management and enhance business management, including 35 key performance indicators (KPIs).
After 4 months of implementation, our client had put a significant portion of the adjustments into operation and was on track to double its EBITDA.
If your company is considering working on a growth and profitability strategy to reach its full potential, contact us.