Our client, a passenger transport company, developed a five-year strategic plan to double its EBITDA following a change in its senior management. However, the organization lacked capabilities to drive that plan and achieve its goals.
At SummaPartners, we accompanied them in their transformation by aligning the optimal structure with well-defined areas and functions, and identifying internal candidates for each new position.
We designed an incentive system that leveraged the KPIs of the business in each position, and we set up a governance system with defined roles for each person in the company.
Finally, we built cultural levers to drive key dimensions for this strategy with a focus on customers, accountability, and coordination/integration.
As an impact of this project, the change management plan and its cultural and communicational elements was transferred to the Development Management. In addition, the organizational change plan was communicated to the senior management and implemented in stages, as the necessary capabilities were built.
If your company is considering working on a growth and profitability strategy to reach its full potential, contact us.